Project Information
Visit key persons in the end-user department with our partner to get a deep understanding of what they require.
Pe is your one-stop solution provider for body worn cameras, guiding you through the entire purchasing process from the beginning to the deployment.
Visit key persons in the end-user department with our partner to get a deep understanding of what they require.
Conduct a full range of competitive analysis, share industry insights, and guide user needs.
Provide a professional demonstration of our solutions for the end-user.
Influence the technical requirement and commercial terms of the project.
The pre-sales technical team prepares a professional proposal.
Sign the contract, arrange for the manufacture, and the shipping.
Complete the installation, and offer onsite training.
Investigate user demands at regular customer visits, enhance the market presence.
Not limiting ourselves with manufacturing body worn cameras, we also work on gathering other helpful data to improve product capabilities.
To aid our continuous improvement in both products and service, we conduct a monthly customer satisfaction analysis based on client feedback. Customer feedback is reviewed, with vital responses kept and addressed to raise the customer satisfaction rate.
Customer complaints and appropriate resolution is tracked in real time to gradually increase customer satisfaction. Recorded results are reviewed on a weekly basis and reviewed by our team, highlighting major pain points and achievements.
The collected information from complaints and resolutions, along with satisfaction rates, are compiled into a Product Quality File to track the repair rate of each product per month. This helps us maintain the standards we uphold, as well as develop new and improved processes.
Dedicated to equipping industries with high-quality body worn cameras, docking stations, DEMS, and accessories at the shortest possible time, Pe always has product stocked in the warehouse and ready for shipment.
We partner with over 35,000 law enforcement agencies, with 3,000,000 body cameras deployed in the field.
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